Property Inspector
This is a , Full Time vacancy that will close in {x} days at {xx:xx} BST.
The vacancy
Overview:
Concept Housing Association CIC have a new opportunity for a Property Inspector to join the quality assurance team, whose function is to ensure that managing agents are meeting the required standards in line with compliance, service regulations and policies & procedures.
You will be inspecting the properties where our tenants live and are looked after by our managing agents. You’ll be involved in liaising and meeting with the managing agents daily, maintaining and developing the audit framework for completing inspections and planning any necessary follow up inspections in a timely manner.
Key Responsibilities:
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Utilising inspection and measurement techniques with reference to company policy and procedures and statutory requirements.
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Identify areas of non-compliance and provide guidance to the providers to overcome issues identified.
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Ensuring records are kept up to date, and all status updates are accurately captured on our internal systems.
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Ensuring providers are committed to the implementation of process improvements so that contract and framework agreements are met, in line with set targets.
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Assisting team members and providers with property / document related queries.
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Produce detailed feedback to providers when required while recording all audit outcomes on the required system.
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Delivery of accurate and meaningful management information to management in line with agreed timescales.
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Identify and solve operational problems whilst understanding and recognising any broader impact across the operation.
About You:
We are looking for someone with:
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Relevant experience working within the property sector.
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An understanding of housing maintenance.
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Experience in the management of repairs and the ability to read and interpret technical reports.
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Experience of administering and managing multiple contracts working with service providers and delivering positive performance.
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Experience of working with external stakeholders and building relationships with others.
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Experience of working to deadlines.
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Effective communication skills, both written and verbal with a proven ability to influence and empower colleagues.
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Good numeracy and IT skills with experience of the Microsoft suite of products.
You will also hold a full driving licence and have access to a car for business purposes as you will be required to travel between sites.
About Us:
Concept Housing Association CIC is a leading social housing provider in the West Midlands, committed to making a positive impact. We provide over 5,400 homes across Birmingham, Bradford, and Telford, with plans to expand to 7,200 homes by 2025. We're embarking on a transformative journey to modernise our services, invest in our people, and enhance quality and choice for our customers.
Inclusive Culture:
We are an equal opportunities employer, and all applications are considered based on role requirements, regardless of gender, nationality, ethnicity, marital status, age, disability, sexual orientation, or religious belief.
Additional Checks:
We undertake care and safeguarding checks for all colleagues, with two professional references required, including from your current or most recent employer. All roles are subject to satisfactory right-to-work checks.
About us
At Concept Housing Association, we are more than just providers of accommodation; we are innovators in social housing. Our mission is to positively impact lives by delivering safe, comfortable, and compliant homes.
We support some of the most vulnerable individuals in society, helping to meet their needs as they strive to live with dignity and in safety. Specialising in exempt housing, we offer supported accommodation to ensure our residents receive the necessary support, delivered with empathy and a resident-centred approach.
Our dedicated team, united by a shared vision, brings a wealth of experience in supporting homeless people. We are committed to delivering the very best for our residents and our partners while continually striving to meet the highest standards.
Join us at Concept Housing Association and be part of a dynamic organisation that is raising housing standards and making a real difference in the community.
Our approach
A new way forward
We’ve overhauled the old, inefficient, and frustratingly slow ways of doing things to ease the experience of property provision and support for everyone involved.
If there’s a better way, we’ll find it. We have already developed and successfully implemented ground-breaking models that are challenging tired conventions and setting a new, higher benchmark for social housing and emergency accommodation.
A customised approach
Every situation comes with its own unique set of circumstances, so there is no single approach to social housing. The concept is built around a flexible and personalised approach so we can adapt our support as and when required.
We communicate openly and make it easy to get in touch with us, which in turn forges strong partnerships with our providers and local authorities.
Our principles
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